SOME OF OUR CONSULTING SERVICES
Discover Our Hospitality Expertise
MRM Hospitality Consulting offers a wide range of consulting services to serve a variety of businesses and clients. Whether you’re a small, local business or a multi-unit corporation, we can help you reach new levels of success. Get in touch with us today to learn more about our services and what our team can do for you.
INTRODUCTORY CONSULTATION
Expert Guidance
At MRM Hospitality Consulting, we take the time to personally get to know you and your business inside and out. We then combine our insights and skills to review your current processes and strategies to formulate a custom set of action plans and SOP's. We take pride in helping shape and improve how our clients structure and manage their business to achieve their goals.
BRANDING & POSITION ANALYSIS
Identify Yourself
Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.
PROFIT & GROWTH STRATEGIES
Grow Your Business
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.
MYSTERY SHOPPING
Identify Opportunities
We take a key innovative approach to each business model and take the opportunity to personally evaluate a dining or lodging experience. We then formulate our results to identify real opportunities in which you may improve on and provide specific metrics in which to do so.
MENU ENGINEERING
Differentiate Yourself
To stay current with the ever-changing market trends it is important to constantly evaluate your Sales Mix. We have a proprietary formula to evaluate your existing offerings and identify which items are your Stars & Plow horses vs. which items are your underperformers.
CUSTOMER RELATIONS MANAGEMENT
Guest Perception
Customer loyalty can be one of the most challenging variables business owners are faced with today. Utilizing solid CRM tools for your business to maintain contact with your current guests, as well as gaining new customers can make all the difference in making your business successful and generating growth.
CONCEPT DEVELOPMENT & DESIGN
Target Market
Building a Brand and designing it from the ground up can be overwhelming. From Proof of Concept to procuring a location and build out can take a lot of time and energy. We help bridge that gap and can help facilitate the process by providing guidance and utilizing our established resources making it seamless and fluid.
TRAINING & TEAMBUILDING
Staff Development
Your staff and team members are the core of your business and how well it operates. MRM Hospitality will work with you and your team to create in depth training and development programs, providing them with the necessary tools to be successful and the opportunity to grow.
COST ANALYSIS
Financial Growth
In addition to Overhead and Labor, Food & Beverage Costs are the second highest cost you have with running your business. Using our customized formulas we provide you with a clear understanding of where your costs are, relative to where they should be based on industry specific standards.
PROFIT & LOSS ANALYSIS
Financial Independence
Having a successful business means generating sales and managing those sales so you ultimately are left with bottom line profit. We analyze your financials line by line to determine your businesses operating performance and provide customized solutions to achieve growth.